Encore

If you are a customer looking to cancel a booking, here are our cancellation terms.

Am I entitled to a refund if I cancel the booking with my musician?

If you are a customer looking to learn more about our cancellation policy, look no further!

Customer Cancellation Policy

What is an Enquiry Reference?

What happens if my musician cancels the booking?

Managing your Booking

Find answers and get help from Intercom Support and Community Experts

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