Paying your musicians on Encore is quick and seamless. Let's take a look at how it works.
Paying by card (recommended)
When paying by card, your payment is taken in two steps:
- A 35% deposit is charged to your card once a musician has confirmed your Booking request. You can find out more about how to send a booking request here.
- The remaining 65% is automatically charged to your card 28 days before the date of your event. Payment can also be made manually up to 12 weeks before the event (i.e., 84 days), and you can update your card details at any time via your Enquiry page.
Paying by bank transfer
If at all possible, we recommend paying your artist by card. This is far more secure and allows us to guarantee you a replacement musician in the unlikely event of a cancellation. Bookings paid for by bank transfer are not entitled to Encore Basic or Encore Cover protection.
If a bank transfer is the only option for you, you can select this when filling out the Booking request form (see screenshot).
Once your musician has accepted the booking request it is then their responsibility to send you an invoice for the payment at a time nearer your event.
Paying by cash or cheque
Like paying via a bank transfer, payment via cash or cheque lacks the security of a card transaction and we do not recommend using this method unless it is a last resort. Due to the increased risk of the musician not being paid, we are also unable to provide Encore Basic and Encore Cover protection on bookings paid for via cash or cheque.
Payment via cash or cheque is treated on a case by case basis, so you'll need to contact a member of the Encore team on 020 3111 1480 to use this.
