Access codes allow you to switch between your open Encore enquiries. You can think of them like unique passwords for each enquiry.
Where can I find my access code for a particular enquiry?
You can find your access code for each job in the first email you receive from Encore, immediately after you submit your enquiry.
Look for the subject line: "Thank you for your enquiry..."
Copy and paste the code from the email into the relevant text field in the right-hand drop down from the nav bar.