After every Encore gig, we ask the client to review the musician(s) booked in four criteria. It might be helpful to bare these in mind when accepting a gig through Encore:
- Satisfaction: were you satisfied with the standard of their performance?
- Professionalism: were they prepared and courteous?
- Communication: how quickly and clearly did the musician respond to written communication?
- Punctuality: was the musician on time to rehearsals and the performance?