What is the Encore Service Fee?
A 20% Service fee is taken out of your quote for any paid booking provided to you through Encore. We do not take a Service fee for travel expenses.
Why does Encore charge a Service fee?
We’re committed to ensuring that it is always free to sign up to Encore. We also don't believe in subscription models which charge you for a service without providing you with definite gigs. This means that we only make money when we find you work. But we’re not interested in lining our pockets - the Service fee goes into providing a better service for you. Here’s how:
- Musician Support team
We have a team of booking experts ready to take your call or speak to you on live chat, whenever you need assistance with your bookings.
- Encore musician admin tools
At Encore we’re building tools which drastically reduce the amount of admin work musicians have to do so that they can focus on making music. Features which come as standard are automatic payments and invoices, cancellation policy, deposits management, and bookings analytics on your Payments dashboard. We’ll soon be rolling out many other exciting features which will free up hours of time for musicians.
Learn more about what our Service fee goes towards here.
When does Encore take the Service fee?
The Service fee is taken when the client secures their booking with a 35% deposit payment. 15% of that 35% goes to the musician and 20% is taken as a Service fee.
How does it impact what musicians are paid?
The Encore Service fee does not impact what a musician will be paid. But just to make sure, we track how much our musicians take home on average on our Accountability page. The average take-home per musician per hour has improved every year since we launched Encore.
When a musician applies for a job with a quote, the amount of money they will earn from the booking is clearly displayed, and musicians are always in full control of the quotes they send to clients.
Our quoting tool makes it very easy for musicians to adjust their quote to make sure they're still taking home an amount they're happy with (see screenshot). All jobs have a minimum quote value to make sure musicians can't quote unacceptably low prices and undercut other musicians.
Do you charge a commission on my travel?
No. We only take a commission on the booking service we provide and are committed to ensuring that musicians coming from further afield for a gig are not unfairly penalised by travel commission.