With more and more customers coming to Encore to find their Musicians, it can be hard to keep up.
While you should prioritise prompt and professional communication, you may occasionally quote requests due to unforeseen circumstances.
These things happen from time to time, and there's no need to worry.
If you find yourself in a situation where you've missed the chance to respond to a quote request or direct enquiry, no stress! We're here to help.
Contacting Musician Support:
To re-open or undecline a quote request, follow these steps:
Send an email to our Musician Support team at email@example.com.
In your email, provide one of the following details:
- The enquiry reference.
- A link to the job in question
Here's where you'd find them:
Re-Opening the Enquiry:
Once our Musician Support team receives your request, they will take care of the rest. If the customer is still looking for a musician and the job is available, we'll re-open the enquiry for you. You'll have another opportunity to express your interest and provide a quote.
Our Musician Support team will confirm the re-opening of the enquiry with you. They may provide further instructions or details if needed.
Don't let missed opportunities discourage you. If you've missed a quote request or direct enquiry and wish to re-open it, simply contact our Musician Support team with the necessary information, and we'll assist you in getting back on track.