You can now send several quotes to a customer in one go - covering different lineup sizes 📢
When quoting for a job, you’ll sometimes mention that you can provide quotes for more or fewer group members.
This can be a real pain 😩 Good news: this struggle is now a thing of the past!
Now you can send a quote for all your different lineup sizes in one go.
How to add extra line-up options to quotes
1. On a job, click apply and add quote to your application as usual 💵
2. Click the new ‘+ Add line-up / quote’ text at the bottom of the application window.
3. Fill in the quote details for as many additional line-ups as you’d like.
4. Add your cover note (be sure to mention what instruments each lineup size includes) 📝
5. That’s it! On your quote, the customer will see a drop-down menu with all line-ups options in one place. They’ll also see it in the Message thread with you👌
Remember, you can still update your quotes at any time.
Why send multiple quotes?
- Less back and forth 💨
You will have fewer “do you have any other line-up choices?” conversations, meaning a slicker messaging process. - Earn more💰
Some customers might initially ask for a smaller group, but after seeing your range of options opt for a bigger lineup. - Customer ease 👍
Customers love to see different price points before buying online so they know they’re getting the best deal. Now, you can give them more reasons to pick your act.
Got an idea for a change to Encore or a new feature? Share it in the Encore Community and our team might build it 👷♂️